Ordering
What services do you offer?
We offer two main services:
- Ready-stock wholesale — finished products that can ship immediately, including an option to add your own brand label.
- Custom production — build a product from scratch to your exact design, fabric choice, and brand identity.
What is the minimum order quantity (MOQ)?
MOQ differs by service type:
- Ready-stock wholesale: 2 kodi (40 pcs)
- Wholesale + your own brand label: 5 kodi (100 pcs)
- Custom production – pashmina: 2 fabric rolls per colour (±50 pcs/roll)
- Custom production – gamis/tops: 2 fabric rolls per colour (±30 pcs/roll)
How long does production take?
For custom production, expect approximately 6 weeks from fabric selection to completion — covering sampling, your approval, and full production.
For ready-stock wholesale, dispatch is much faster since orders only require packing and shipping.
Are product samples available before a bulk order?
Yes. A sample commitment fee starts at Rp 300,000.
If you proceed to production, this fee is fully credited to your first Purchase Order — so the sample is effectively free for clients who go ahead.
How do I place an order?
The ordering process from start to delivery:
- Contact us via WhatsApp or email
- Discuss products, styles, and quantities
- We send a price quote
- Confirm order and pay 30% deposit
- Production starts; sample produced for approval
- Final payment before shipment
What payment methods do you accept?
Payment is via bank transfer with a staged down-payment system:
- 30% deposit — upfront at order confirmation
- 50% deposit — after sample approval
- 20% balance — before shipment
Can I buy individual pieces or retail quantities?
No. We exclusively serve wholesale buyers with a minimum of 2 kodi (40 pcs). We do not accommodate single-piece or retail purchases.
Products
Can I provide my own custom design or style?
Absolutely. We accept custom designs from clients — you can send sketches, reference photos, or design files.
Our team will consult with you to ensure the design can be produced to the highest quality.
What products does Tiga Raga Konveksi manufacture?
We manufacture a range of Muslim apparel categories:
- Hijab pashmina — Kaos, Viscose, Voal, Ceruty
- Square hijab (Segi Empat)
- Instant hijab — Bergo, Syria, Sabrina
- Inner caps — Ciput, Ninja, Bandana variants
- Arm & body sleeves (Manset)
- Tangtop & Legging
- Gamis (modest dresses)
What fabrics do you use?
Our signature fabrics: Kaos, Cotton Combed, and Airflow — top sellers for inner-wear and pashmina kaos.
Other options by product category:
- Hijab & other pashminas: voal, cerutti, ceruti bakar, viscose, satin, chiffon
- Gamis: cerutti, satin, wolfis, linen
Fabrics are tailored to the product type and your brand needs.
How does quality control work at Tiga Raga Konveksi?
Every product goes through multi-layer quality checks:
- Material selection
- Pattern and size verification
- Stitching inspection
- Final inspection before packaging
Products that fail QC are not shipped.
What is the difference between CMT and FOB (Full Package)?
Two working systems are available:
- CMT (Cut, Make, Trim) — you supply the fabric; we provide cut, make & trim services. Same MOQ: 2 kodi / 40 pcs.
- FOB / Full Package — we source the fabric; goods arrive already QC-checked, labelled, and packaged — ready to sell.
Most private label clients choose FOB for convenience and guaranteed quality control.
Private Label
Do you offer private label / own brand service?
Yes — we offer full private label services, including:
- Custom design
- Premium fabric selection
- Custom colours
- Your own brand label (woven or printed)
- Hangtag in your brand name
- Custom packaging
This is our flagship service for Muslim fashion business owners.
What is the MOQ for private label?
Private label MOQ depends on the service tier:
- Ready-stock wholesale with your brand label: 5 kodi (100 pcs)
- Full custom production to your design: 2 fabric rolls per colour
- ±50 pcs/roll for pashmina
- ±30 pcs/roll for gamis/tops
Shipping
Where do you ship to?
Throughout Indonesia — via trusted couriers (JNE, J&T, SiCepat, Anteraja, etc.). Shipping costs are borne by the buyer.
Direct factory pickup — available for clients who prefer to collect orders themselves in Bandung.
International shipping — available; we have fulfilled orders outside Indonesia before. Contact us for details.
General
Can I visit your warehouse in Bandung?
Yes, warehouse visits in Jl. Karapitan, Bandung can be arranged — please contact us via WhatsApp first so our team can be ready to receive you.
Still have questions?
Don't hesitate to contact us directly. Our team responds quickly.
Chat on WhatsApp Now